Remote IT Support, Remote PC & MAC Support

You might not know it, but almost every PC & Mac these days is equipped with Remote Desktop Support capabilities. It’s a clever trick, actually: Remote Desktop Support allows us to remotely access your computer so that we can diagnose and fix your PC, Server, MAC & Laptop or network right here from our state of the art Technical Support centre – wherever you are! No need to unplug your PC and haul it down to us. There’s even no need to have us come out to you. We can do it all from here, and you can even watch the whole thing on your screen. Think of it like a player-piano, only with a keyboard instead of keys.

remote desktop support

Using Remote Desktop Support, we can help you with:

  • Software problems
  • Email Issues
  • Virus and spyware removal
  • Software, Device and Hardware Configuration Issues
  • Software Upgrades and installations
  • And much, much more! Call us to find out more 0418 112 007 – Our Remote Desktop Support specialists are waiting for your call now!

Here’s how our Remote Desktop Support service works

Over the phone, we explain step-by-step on how to activate Remote Desktop Support so that we can gain access to your computer from our offices.

Once this is done, your remote technician can securely access your computer and conduct the same tests that would be conducted onsite. In fact, Remote Desktop Support allows us to control your computer as though we were actually there, which enables us to diagnose and cure computer problems.

You should know that it might actually be that your problem can’t be fixed with Remote Desktop Support – but if this is the case, our tech will let you know and discuss other options with you.

The whole process can be performed while you watch from the privacy of your home or office. Just sit back, sip your coffee and we’ll take care of the rest. It’s that easy!

Your confidentiality is 100% guaranteed.

All of our techs have agreed and are bound by the Tech In Town Security and Privacy Policy. As such, your information and privacy is guaranteed at all times. You can be sure that you’re in good hands!

All of our services are backed by our No Fix, No Fee Guarantee and our 14 Day Work Satisfaction Guarantee – for peace of mind and no risk to you our client.

If you need remote desktop support, awesome! Download the software link below then call our office to book in with one of our remote engineers, 0418 112 007.

Please follow the link below, click on the respective operating system/device you are running to download TeamViewer:

Windows
Mac
Linux
Chrome OS
Android
iOS
Windows APP
Blackberry

If you’re having trouble accessing the link call our office and they assist you.

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